Limited Warranty & Return Policy
Products are covered by WolfLube's 1 (one) year Limited Warranty and Return Policy unless otherwise specified. In the unlikely event that you are not satisfied with your purchase you may return it for exchange or refund (excluding shipping and handling charges) within 30 days.
Items must be shipped back to the WolfLube Equipment LLC Returns Department with a copy of the original invoice and a detailed explanation of the alleged defect or reason of the return. A RMA (return merchandise authorization) number must be obtained before shipping anything back to WolfLube; any merchandise without an RMA number written on the outside of the carrier package will be refused. Items must arrive at WolfLube warehouse no later than 15 consecutive days of the original RMA issuance date. To obtain an RMA number please contact us at 786-250-5268.
Items must be in like-new condition with no sign of physical or liquid damage to be covered under this warranty. Upon receipt of a manufacturer’s defective product, the product will be repaired. In the unlikely event a product is not repairable, a replacement will be provided. Products may be replaced with one of like quality and value.
Please be advised that warranty product(s) must be in the same condition as it was received including the original packaging and with no signs of physical or liquid damage. The warranty does not cover misuse, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, liquid damage, normal wear and tear use of the product, or other acts which are not the responsibility of the product manufacturer, including damage or loss caused by shipping. Returns will not be accepted if packaging is not in its original condition.
Once the product is returned to us in a satisfactory condition, exchange of the item(s) or full refund, minus shipping charges, will be made within 15 days.
Please be sure to send package insured using a carrier that provides tracking number and signature required service. Ship your return prepaid package to the address below:
WolfLube Equipment LLC
RMA# (please fill in with RMA# provided by WolfLube customer care )
Att.: Return Department
16300 SW 137th Avenue, Suite 103
Miami, FL 33177
Phone number: 1-786-250-5268
Shipping costs for returned items:
|Defective items||WolfLube will pay for all costs related to return and replacement shipping costs.|
|Buyer's remorse and size exchange||All costs related to shipping must be paid by the customer. For different size exchanges
the original item must be received in WolfLube's warehouse prior the replacement is sent.
Our Warranty and Return policies are subject to change without prior notice.